Frequently Asked Questions
What makes Deeply different?
Because our products are digital, we can focus on delivering higher-quality content and an exceptional user experience. We also update our products regularly, adding fresh prompts and features so you'll always have access to the latest version of Deeply.
Why do I need an account?
All our products are delivered electronically. By making our products available through your account on our website, we stay committed to our promise of delivering the best possible experience while keeping your products relevant and up-to-date.
How long does Deeply take?
Each edition includes 122 cards and typically takes 4 to 6 hours to complete. Most users enjoy the cards over several sessions, making it a great multi-night activity.
Do questions in different editions overlap?
Each edition features a unique set of questions. However, since we encourage exploring questions beyond surface-level answers, you may naturally touch on similar topics across editions—and that's perfectly fine!
Who is Deeply meant for?
Deeply is for anyone who wants to have meaningful conversations and build stronger connections. We carefully design our conversation cards around universal topics that feel personal and relatable to everyone.
What if my partner isn't comfortable opening up?
Don't worry—each product features a balanced mix of light and deep topics, gradually easing you in. Starting with fun, engaging prompts helps create a relaxed atmosphere, making it easier for even the most hesitant partner to open up.
Will Deeply cause arguments?
Our products are designed to foster positive, meaningful conversations. We intentionally avoid topics like past intimacy and other sensitive areas so that you have a positive experience. While every relationship is unique, you generally don't need to worry about Deeply being a catalyst for an argument.
How can I make the most out of my Deeply cards?
Set aside a relaxed evening with a few uninterrupted hours together. Light some candles, pour a drink, and get cozy in your favorite spot. Then simply pick up the cards and let the conversation flow.
How do you deliver products?
All products are delivered electronically. After purchasing, you'll receive an email with a link to your product and can access it anytime from your account.
How can I give Deeply as a gift?
The easiest way is to purchase our digital gift card. Simply set a delivery date, and your recipient will automatically receive the gift card via email on that day. They can then choose their preferred edition of Deeply cards.
How do refunds work?
If you're unsatisfied, you can request a refund within 30 days by emailing info@deeply.cards. We'll process your refund within 10 business days—no questions asked.